By clothing-bag, 05/12/2022
Canal de Isabel II recommends protecting water meters to avoid freezing
This information and public service initiative compiles simple recommendations to protect water meters in the forecast of frost and will be disseminated in the press, radio, digital media and outdoor advertising media. Among the aforementioned tips are:
If the meter freezes and the home is left without a water supply, the user can try to reverse the situation by applying dry heat or hot water to the installation, or notify Canal de Isabel II at 900 365 365, available 24 hours a day throughout the year, so that the technicians attend to the incident.
All these tips and measures can be consulted in greater detail on the Canal de Isabel II website, on its blog and on its social networks: LinkedIn, Facebook, Instagram and YouTube. In addition, the company has other complementary communication pieces, such as this easy guide or the video tutorials to protect the water installation from cold and frost.
It is not strange that these winter phenomena cause freezing problems and, in the worst case, even breakage in water meters. In January 2020, during the Filomena storm, Canal registered some 20,000 notices related to this reason in just eleven days.
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